In the past three years since the company started, we’ve worked with clients from the public and private sector, in education, charities and the civil service. We’ve worked with Lancaster University running focus groups and workshops for a number of research projects, helped run an unconference for Ofwat, ran crisis communication courses at the Home Office for civil servants from across the UK (in partnership with Helpful Technology) and have delivered small business advice on brand, web development and social media management for a number of clients in the North East. We’ve also run a hack event for a local hospice, working with people from across the north east to come up with new and innovative ways to raise the charity's profile and developed a communications and marketing strategy and plan for a client in the health and social care sector.
Here are some more in-depth examples of projects we’ve delivered.
redbridge council hack day
We worked with the team at Redbridge Council in East London to develop and deliver a hack day aimed at increasing the number of people using the internet in the borough.
The hack day brought together the local community, designers, developers and council staff, and developed new ideas for addressing the digital divide and a prototype website in just one day.
This project was primarily an engagement exercise with residents, driven by a need to change behaviour and improve lives.
depaul north volunteer recruitment
Depaul North is the northern arm of Depaul UK, delivering projects in Greater Manchester, Sheffield, Teesside, Cumbria and the North East, to help those at risk of homelessness.
We worked with the Depaul North team helping them develop a plan to increase the number of volunteers for their Nightstop North East project, analysing the effectiveness of past digital activity, advising on social media management, delivering social media training and promoting their More4 documentary, 'Would You Take In A Stranger'.
‘"Kate has been totally responsive to our needs. She has offered a variety of expert opinion and advice throughout her time supporting Depaul UK. Thanks for all the help!" - Kester Young, Depaul
southwark council intranet
We worked with Southwark Council on delivering improvements to their existing staff intranet.
The project included user testing and research, working with developers on a new design, implementing Google search and a new bespoke staff search, a content audit and copy rewriting, and improving the site navigation and usability.
Key to this was engagement at all levels of the business, working with staff from across the council and alongside existing IT and HR projects.
"We needed to make improvements to our intranet in a short space of time and it now looks great. Kate listened to staff and worked with the team and suppliers to deliver the changes in a timely, fun and engaging way and has left us with an intranet that we can manage going forward. In a nutshell Kate is professional, easy to work with, has great energy, navigates large organisations easily and knows her stuff!" - Emma Marinos, Director of Modernise, Southwark Council
COMMUNICATIONS and behaviour change TRAINING
We developed and delivered bespoke communications training for a large group of staff at a local authority. The aim of this training was to help them produce clear and effective communications, write successful communications plans and consider how to achieve behaviour change through their communications. Following this training we worked closely with the teams to produce their internal communications strategy.
"I found Kate’s communications course really beneficial - she gave us a great mix of tips and used language all of us could easily understand. I really liked that she tailored the course specifically to the organisation I work in and drew on real examples, which was a really effective way of illustrating her message. I would highly recommend her training to any sector or organisation looking to improve their comms! " - Natalie, course attendee