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A quick and brief statement released just hours after the hoax, followed by individual responses to many who commented on the original tweet, prevented a bigger PR crisis for the pub chain. https://images.squarespace-cdn.com/content/v1/5975d2151e5b6c34b27d5fa0/1509555172260-QLVY6XHZEJWV85WKPQAC/SpoonsStatement_BirdsongConsultancy Blog - And the winner is ... my top 10 tips for crisis management https://images.squarespace-cdn.com/content/v1/5975d2151e5b6c34b27d5fa0/1509559850525-PSQ2P8I0DRTCJEQ8JC15/PaddyPower_BirdsongCOnsultancy+2.jpg Blog - And the winner is ... my top 10 tips for crisis management https://www.birdsongconsultancy.co.uk/blog/2017/10/11/a-lesson-from-iceland monthly 0.5 2018-12-03 https://images.squarespace-cdn.com/content/v1/5975d2151e5b6c34b27d5fa0/1507722134473-BS8AZAYVWN8IER3KPC6Y/mountainsInIceland_BirdsongConsultancy Blog - A lesson from Iceland https://images.squarespace-cdn.com/content/v1/5975d2151e5b6c34b27d5fa0/1507722779166-RZJO8U7ERQP2EUUWBE2D/superjeep_birdsongconsultancy Blog - A lesson from Iceland https://images.squarespace-cdn.com/content/v1/5975d2151e5b6c34b27d5fa0/1507723758840-4XQ7G9YJ8444IVTCQ93V/SuperjeepCard_BirdsongConsultancy Blog - A lesson from Iceland https://www.birdsongconsultancy.co.uk/blog/2017/9/21/top-ten-tips-for-expos monthly 0.5 2018-12-03 https://images.squarespace-cdn.com/content/v1/5975d2151e5b6c34b27d5fa0/1506946384288-ZA04CJ26DR0ZP6URBNOU/StadiumofLight_BirdsongConsultancy Blog - How to make the most of networking events and expos The Stadium of Light, Sunderland https://images.squarespace-cdn.com/content/v1/5975d2151e5b6c34b27d5fa0/1506946528519-EDAFZOIHFLQHTF648PVX/GavinForsterPhotographer_BirdsongConsultancy Blog - How to make the most of networking events and expos https://www.birdsongconsultancy.co.uk/blog/2017/8/29/an-unsuitable-person-for-a-circus monthly 0.5 2018-12-03 https://images.squarespace-cdn.com/content/v1/5975d2151e5b6c34b27d5fa0/1504015395079-QWVN90SK6F3L88RY39H5/Broken_plate_birdsong_consultancy Blog - Circus performer or counsellor? https://www.birdsongconsultancy.co.uk/blog/2017/8/29/where-does-the-north-start-and-the-south-end monthly 0.5 2018-12-03 https://images.squarespace-cdn.com/content/v1/5975d2151e5b6c34b27d5fa0/1504013793357-CG56DSQE6DDL4K3L5R4J/Redcar_Birdsong_Consultancy Blog - Where does the North start and the South end? Copyright https://crotchetyman.blog/ https://www.birdsongconsultancy.co.uk/blog/2017/8/18/how-to-be-sociable monthly 0.5 2018-12-03 https://images.squarespace-cdn.com/content/v1/5975d2151e5b6c34b27d5fa0/1503077918518-MOM5P2E8O1OLXJWHK9B9/NHS_Twitter_Birdsong_Consultancy Blog - How to be sociable - my top ten tips for charities on social media https://images.squarespace-cdn.com/content/v1/5975d2151e5b6c34b27d5fa0/1503500256877-EM5LXJP6GA9KKYZQPZ8E/ManchesterPolice_Twitter_Birdsong_Consultancy Blog - How to be sociable - my top ten tips for charities on social media https://images.squarespace-cdn.com/content/v1/5975d2151e5b6c34b27d5fa0/1503500376102-ZME5VGSH7YCLPL00ZGX1/BHF_Marathon_Birdsong_Consultancy Blog - How to be sociable - my top ten tips for charities on social media https://images.squarespace-cdn.com/content/v1/5975d2151e5b6c34b27d5fa0/1503500456850-SV986UAN7QG1D7WK9Z6P/BeeLady_Birdsong_Consultancy Blog - How to be sociable - my top ten tips for charities on social media Jean Bishop is the Bee Lady from Hull. 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